When you have a water or fire loss in your home or building, you don’t just worry about what will happen to your property. You worry about how this will disrupt your life and question how quickly everything can be repaired and put back together so you can resume your life as normal. This is why we pride ourselves on our fast and efficient service to help get you back in your property as quickly as possible.
From day one, our goal at American Environmental Group has been to rise above the competition, offer the very highest quality in every area, and make things as easy and stress-free as possible for our customers. We strive to deliver uncompromised, exceptional service. With competitive pricing, same-day scheduling, fast turnaround on results and reports, and our unparalleled staff members, we do what’s best for our clients who put their trust in us.
Innovative Leaders in Environmental Consulting Services
At American Environmental Group, we strive to evaluate environmental risk, create a plan for remediation, and educate our clients on sensible solutions. We hold ourselves to the highest industry standards, working to provide top-quality service at fair prices.
What can you expect when you hire American Environmental Group?
- Quality service backed by nearly 17 years of experience
- Certified, knowledgeable technicians
- Courteous, responsive staff members
- Immediate response to service requests and expeditious testing results
- Cost-effective solutions
- The use of advanced, modern technology
- Full compliance with both state and federal regulations
How AEG Stands Out from the Competition
The quality of our work is second to none. At AEG, all of our technicians are expertly trained and certified. We continuously encourage our extraordinary team to continue their education and in order to acquire additional certifications and more useful industry knowledge. We strive to be the most helpful, friendly and knowledgeable resource to our clients.
The service you receive from our entire staff is remarkable. From the time you send in a job until it is complete, you will notice our staff is professional, prompt, and handles every project like it is our only project. We treat every job with equal importance, regardless of size.
AEG covers all Southern California with technicians localized to their region so we can dispatch them to a project within 2-3 hours in most cases. We also conduct projects nationwide. We have a diversified client base that ranges from residential to commercial, as well as healthcare facilities, government work, and many other larger scale projects.
We Deliver Results
AEG uses the newest technology and software, including a custom-built Field Management program, to ensure outstanding service to our clients in a faster, more efficient way. We constantly seek ways to exceed the demands of our changing industry.
More reasons clients choose AEG include:
- Our results and reports are easy to read. Clear, precise, and specific to the job.
- We use multiple laboratories to analyze our samples for faster results.
- We have the fastest turnaround time possible on testing results and utilize couriers to pick up and deliver samples to the lab so our technicians can be most productive in the field.
- No job is too big or small for AEG to handle.
Our goal is to do everything possible to help make our clients’ job easier. We meet the demands of our clients, whether it's a specific time frame they need a job scheduled for, specific on-site instructions or advice on more challenging projects. Our Field Technicians are happy to meet our clients at a project for a job-walk to discuss concerns and recommended testing procedures. If a client has a specific request, we add that information to their client profile so we are aware of any special instructions for their future projects.
When the AEG team is on a project, we are fully aware that we are not only representing ourselves, we are representing our client as well. Our outstanding service is the reason that clients call us on their next project. Because we always challenge ourselves to be better, we ask for feedback from our clients so we can be confident we are providing the absolute best service possible.
Our clients always come first.
We Excel at Communication
You can always expect a Sales Representative to answer the phone when you call. Should you have questions throughout your project, you can trust our team will be there to answer them.
When scheduling projects, we communicate with our clients throughout its entirety to make sure all parties are updated as the project progresses. When scheduling a job, we also provide a window of time that lets you know when you should expect results, so you can plan accordingly.
There is always a live person on-call 24/7—not an impersonal answering service. Our team does not hesitate to schedule a client’s projects on the weekends and after-hours when necessary. When a job request is received, our response is immediate.